Do you need to jump on a call or have a quick meeting? The Brightstar Attendee Office has been set up for you to utilize throughout the conference for your office needs. 

Do you need to jump on a call or have a quick meeting? The Brightstar Attendee Office has been set up for you to utilize throughout the conference for your office needs. 

This lunch is for registered Pre-Con attendees only. 

Join your fellow owners and learn about their innovative ways of solving current business problems. From pricing strategies to workforce mapping for utilization - we have a topic for everyone!

We will be diving deep into the foundational basics of ABS. Whether you're a new or seasoned ABS user, this session will empower you with essential knowedge and re-invigorate your approach to efficiency, productivity and profitability. Get ready to accelerate your journey designed to showcase the true potential of ABS.

Do you need to jump on a call or hold a quick meeting? This room is open. 

Do you need to jump on a quick call or hold a quick meeting? This room is open. 

Please visit the Registration Desk for the key. This room will have comfortable seating and a refrigerator to accommodate nursing mothers. 

Do you need to jump on a call or have a quick meeting? The Brightstar Attendee Office has been set up for you to utilize throughout the conference for your office needs. 

Spend the morning with Ryan Raffaelli, PhD, Associate Professor of Business Administration at Harvard Business School, and your assigned working groups for an interactive review of the HBS case study of Ron Johnson. We will be moving through the case prework and Ryan will walk us through an experiential learning on shifting our mindset in an evolving environment.

Are you a seasoned owner wondering how to scale your retention efforts for your growing business? In this interactive session, we will cover tools and technologies to streamline your rewarding and recognition process, how to measure retention, how to ensure retention when scaling your business, and more! 

You won't walk out as a nurse, but you will walk out with insight on how to better manage your clinical operations and mitigate risk. This breakout session, geared toward non-clinical owners, will be a crash course into the clinical side of your business. You will learn about the basics of clinical, get a deep dive into the skilled clinical process, and learn how to manage Clinical Leaders and oversee clinical operations. 

National Account Partners will talk about their interactions with Brightstar, how to be a good partner and what is on the horizon that will increase our business.

Whether you're a brand new owner or an existing one who faced the challenges during COVID, this session will equip you with the timeless sales fundamentals of inside and outside sales and empower you to seize new opportunities in your marketplace

Do you need to jump on a call or hold a quick meeting? This room is open.

Do you need to jump on a call or have a quick meeting? The Brightstar Attendee Office has been set up for you to utilize throughout the conference for your office needs. 

Please visit the Registration Desk for the key. This room will have comfortable seating and a refrigerator to accommodate nursing mothers. 

Table 1- Medication Management - Sharon Perez

Table 2 - Nurse Scalability - Jim Boone/Chris Miller

Table 3 - Google Reviews - John Channing/Pat Wethern/Richard Lovelace

Table 4 - Clinical Experience - Clinical Team

Table 5 - Dashboard Open Forum- Daniel Cosey/Pilot Members

Table 6- Performance Groups - Bryan Schoch, Zach Woods, Kris Kooiman

Table 7 - Maximize and Grow your National Accounts Business - Lori Cabbage, Dan Roth , Janelle Tracy

Table 8 - Change Management for Your Franchise - Kyle Smith

Table 9 - Value Base Accounts- What Does This Really Mean - Bright Horizons and Wil Cabrera

Table 10 - Making the Most of VA - How to Ensure You are Getting Both Skilled and Nonskilled - Dorrie Emmerich and Owners

Table 11 - Central Intake - What's New and How to Maximize- Deb Andrea

Table 12 - Sales and Sales Management Q&A - Dennis Szorczik

Table 13 - Personal Care Growth Tactics- Maegan Barbee

Table 14 - Using Paid Referrals to Drive your Revenue and Grow Personal Care - David Simic and APFM

Table 15 - Recruiting and Retention Strategies - Erin James

Table 16 - Learning and Development Open Forum - Marla Franklin

Table 17 - The Power of ABS - Diane Westbrook

Do you need to jump on a quick call or hold a quick meeting? This room is open. 

Table 1- AI Use Cases in Homecare - Heidi Ruhe

Table 2 - Joint Commission Accreditation/ Questions - Clinical Team

Table 3 - All Things Marketing - Marketing Team

Table 4 - Clinical Experience - Clinical Team

Table 5 - Dashboard Open Forum- Daniel Cosey/Pilot Members

Table 6- Performance Groups - Bryan Schoch, Zach Woods, Kris Kooiman

Table 7 - Maximize and Grow your National Accounts Business - Lori Cabbage, Dan Roth , Janelle Tracy

Table 8 - Change Management for Your Franchise - Kyle Smith

Table 9 - Value Base Accounts- What Does This Really Mean - Bright Horizons and Wil Cabrera

Table 10 - Making the Most of VA - How to Ensure You are Getting Both Skilled and Nonskilled - Dorrie Emmerich and Owners

Table 11 - Central Intake - What's New and How to Maximize- Deb Andrea

Table 12 - Sales and Sales Management Q&A - Dennis Szorczik

Table 13 - Personal Care Growth Tactics- Maegan Barbee

Table 14 - Using Paid Referrals to Drive your Revenue and Grow Personal Care - David Simic and APFM

Table 15 - Recruiting and Retention Strategies - Erin James

Table 16 - Learning and Development Open Forum - Marla Franklin

Table 17 - The Power of ABS - Diane Westbrook

Table 1- AI Use Cases in Homecare - Heidi Ruhe

Table 2 - Joint Commission Accreditation/ Questions - Clinical Team

Table 3 - All Things Marketing - Marketing Team

Table 4 - Clinical Experience - Clinical Team

Table 5 - Dashboard Open Forum- Daniel Cosey/Pilot Members

Table 6- Performance Groups - Bryan Schoch, Zach Woods, Kris Kooiman

Table 7 - Maximize and Grow your National Accounts Business - Lori Cabbage, Dan Roth , Janelle Tracy

Table 8 - Change Management for Your Franchise - Kyle Smith

Table 9 - Value Base Accounts- What Does This Really Mean - Bright Horizons and Wil Cabrera

Table 10 - Making the Most of VA - How to Ensure You are Getting Both Skilled and Nonskilled - Dorrie Emmerich and Owners

Table 11 - Central Intake - What's New and How to Maximize- Deb Andrea

Table 12 - Sales and Sales Management Q&A - Dennis Szorczik

Table 13 - Personal Care Growth Tactics- Maegan Barbee

Table 14 - Using Paid Referrals to Drive your Revenue and Grow Personal Care - David Simic and APFM

Table 15 - Recruiting and Retention Strategies - Erin James

Table 16 - Learning and Development Open Forum - Marla Franklin

Table 17 - The Power of ABS - Diane Westbrook

Learn how to blast your Local Marketing off to new heights from a panel of your peers and our key agency partner.

Prepare, plan, execute and implement. What owners have learned along the way. Critical details to consider before taking action.

Included in this session, we will discuss recruiting techniques for scaling your recruitment efforts, best practices on utilizing your ATS to successfully drive your recruitment process, and more!

Walk through the applicant journey through the lens of the applicant from initial contact to onboarding. identifying opportunities to optimize each step.

Join BSC’s Teresa Celmer and Josh Kondik of Home Care Pulse for a fireside chat where they’ll discuss the difference between satisfaction and NPS/eNPS surveys. They’ll share interesting findings from in the experience of your employees and clients.   

You won't walk out as a nurse, but you will walk out with insight on how to better manage your clinical operations and migate risk. This breakout session, geared toward non-clinical owners, will be a crash course into the clinical side of your business. You will learn about the basics of clinical, get a deep dive into the skilled clinical process, and learn how to manage Clincial Leaders and oversee clinical operations. 

Come and learn about proven retention strategies for owners that are newer in their BrightStar Care journey! In this session, we will cover why retention is important, best practices on rewarding and recognizing your employees, orientation best practices, and more! 

Join Barb Nuss of Profit Soup to hone your profit producing skills.  In this session, using the tool of Breakeven PLUS, we will develop sales and expense management goals to drive profitable growth. Then we will practice assessing the ROI to make a business case for expanding your business. This session will leave you planning for increased profit instead of hoping for it.

Unlock the secrets to achieving billing excellence with National Accounts in this enlightening breakout session. Billing is only the 'Tip of the Iceberg' – delve deeper into the intricate landscape of getting paid by National Accounts.  Embark on a journey through True North's expertise of getting paid “First Pass” payments across 85+ BrightStar locations for $1.5 million per week, as we share invaluable insights and indispensable foundations for mastering the art of securing payments from National Accounts.

Join Josh Kondik, Vice President at Home Care Pulse, to discuss some additional takeaways from the 2023 Benchmarking Report and learn some best practices for creating promoters in your business.

Join Dennis Szorczik and Kyle Smith to learn about managing the sales process across functions of your organization.  From inquiry to outbound referrals and sales calls to CRM efficiency.  Walk away with tools to drive revenue through new sales measures.

If you fit the profile of most business owners, a significant portion of your family’s wealth is generated and/or invested in your business. Protecting and growing that investment is vital to your future retirement and your family’s estate. Join Barb Nuss of Profit Soup to explore basic strategies for accumulating wealth by building the value of your business. We’ll review the considerations for valuing the business today, discuss strategies for growing sales and profit, and demonstrate the impact of growth on business value.

Discuss the shifting economic environment and how adjusting pricing models can be an effective way to earn more business.  Hear from your peers and get real world data from the industry as a whole.